Terms of service
Terms of Service
This website is operated by TeaDog. Throughout the site, "we," "us," and "our" refer to TeaDog. By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. Our store is hosted on Shopify Inc., who provides the e-commerce platform that allows us to sell our products and Services to you.
Any new features or tools added to the store are also subject to these Terms. We may update them at any time by posting changes here, and your continued use of the site after changes are posted means you accept them.
Section 1 — Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction, including copyright laws. You must not transmit any worms, viruses, or destructive code. A breach of these Terms will result in immediate termination of your Services.
Section 2 — General Conditions
We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Headings used in this agreement are for convenience only and do not affect these Terms.
Section 3 — Accuracy, Completeness, and Timeliness of Information
We're not responsible if information on this site isn't accurate, complete, or current. Material here is provided for general information only and shouldn't be relied upon as the sole basis for decisions. This site may contain historical information provided for reference only, and we have no obligation to update it. It's your responsibility to monitor changes to our site.
Section 4 — Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice, and we're not liable to you or any third party for any modification, price change, suspension, or discontinuance.
Section 5 — Products or Services
Certain products or Services may be available exclusively online and may have limited quantities, subject to return or exchange only according to our Refund Policy. We make every effort to display product colors and images accurately, but can't guarantee your monitor's display will be accurate.
We reserve the right to limit sales of products or Services to any person, region, or jurisdiction, and to limit quantities or discontinue any product at any time. All descriptions and pricing are subject to change without notice, at our sole discretion. We don't warrant that products, Services, or information will meet your expectations or that errors will be corrected.
Section 6 — Accuracy of Billing and Account Information
We reserve the right to refuse any order, and may limit or cancel quantities purchased per person, household, or order, including orders placed under the same account, credit card, or billing/shipping address. If we change or cancel an order, we may attempt to notify you using the contact information provided at the time of the order.
You agree to provide current, complete, and accurate purchase and account information, and to promptly update it so we can complete transactions and contact you as needed. For more details, see our Refund Policy.
Section 7 — Optional Tools
We may give you access to third-party tools that we don't monitor or control. These are provided "as is" and "as available" without any warranties or endorsement, and we have no liability arising from your use of them. Any use is entirely at your own risk, and you should review the relevant third-party provider's own terms. We may offer new tools or features in the future, which will also be subject to these Terms.
Section 8 — Third-Party Links
Certain content, products, and Services available through our Service may include materials from third parties, and links may direct you to third-party websites not affiliated with us. We're not responsible for examining or evaluating their content or accuracy, and we don't warrant or have liability for any third-party materials, products, or Services. Please review third-party policies carefully before engaging in any transaction; complaints about third-party products should be directed to the third party.
Section 9 — User Comments, Feedback, and Other Submissions
If you send us comments, suggestions, or other materials, whether requested or not, you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium without restriction, with no obligation to keep them confidential, compensate you, or respond to them. We may, but aren't obligated to, monitor, edit, or remove content we determine to be unlawful, offensive, or otherwise objectionable.
You agree your comments won't violate any third party's rights or contain unlawful, abusive, or obscene material, viruses, or malware, and that you won't misrepresent your identity. You're solely responsible for your comments and their accuracy.
Section 10 — Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 11 — Errors, Inaccuracies, and Omissions
Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct any of these, and to change or update information or cancel orders if information is inaccurate, without prior notice, even after an order has been submitted. We have no obligation to update or clarify information except as required by law.
Section 12 — Prohibited Uses
You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations or laws, to infringe on intellectual property rights, to harass or discriminate against others, to submit false information, to upload viruses or malicious code, to collect others' personal information, to spam or scrape the site, for any obscene purpose, or to interfere with the site's security features. We reserve the right to terminate your use of the Service for violating any of these.
Section 13 — Disclaimer of Warranties; Limitation of Liability
We don't guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, or that results obtained from the Service will be accurate or reliable. We may remove or cancel the Service at any time without notice. Your use of the Service is at your sole risk, and it's provided "as is" and "as available" without warranties of any kind, including merchantability, fitness for a particular purpose, and non-infringement.
TeaDog and our directors, officers, employees, affiliates, agents, and suppliers won't be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or any product, even if advised of the possibility. Where a jurisdiction doesn't allow this kind of limitation, our liability is limited to the maximum extent permitted by law.
Section 14 — Indemnification
You agree to indemnify and hold harmless TeaDog and our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.
Section 15 — Severability
If any provision of these Terms is found unlawful, void, or unenforceable, that provision will still be enforced to the fullest extent permitted by law, and the unenforceable portion will be severed without affecting the validity of the remaining provisions.
Section 16 — Termination
Obligations incurred prior to termination survive the termination of this agreement. These Terms remain effective until terminated by either you or us. You may terminate at any time by stopping use of our Services. If we determine you've failed to comply with these Terms, we may terminate this agreement without notice, and you remain liable for all amounts due through the termination date.
Section 17 — Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms doesn't constitute a waiver. These Terms, along with any policies posted on this site, constitute the entire agreement between you and us, superseding any prior agreements or communications. Ambiguities in interpretation won't be construed against the drafting party.
Section 18 — Governing Law
These Terms and any separate agreements through which we provide you Services are governed by and construed in accordance with the laws of the United States.
Section 19 — Changes to Terms of Service
You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site following any changes constitutes acceptance of those changes.
Section 20 — Contact Information
Questions about the Terms of Service should be sent to us at customercare@teadog.com or by calling 888-299-1214. Our mailing address is 905 McGee St., Suite 145, Kansas City, MO 64106.
Questions about these terms?
We're happy to walk through anything that's unclear.
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