We want you to be completely happy and totally satisfied with your purchase. If, for any reason, you are not satisfied with your purchase, we will provide a complete refund. No questions asked. We will refund the price of the tea and the original shipping charge on your order. If you want to exchange the tea for another kind of tea, we will not charge shipping to send out the exchanged order.
You have 365 days from the date of purchase to return the tea. If you are requesting a refund, we will process your refund within 3 days of the returned tea being received. We will send you an email confirmation after the refund has been processed. The refund will be applied to the original payment method of your order (typically a credit card or PayPal).
If you are exchanging your order for another tea, we will ship out your order within 3 days of the returned tea being received. Make sure to put information in the returned box so we know it is your order.
Return the tea to:
9678 Atherton Dr
Dallas TX 75243
Although not necessary, it is best to call before you return your order. You can reach us at 888-299-1214.