What is the return policy?
How do I return an item?
teadog.com wants you to be completely happy and totally satisfied with your purchase. If, for any reason, you are not satisfied with your purchase, we will provide a complete refund. No questions asked. We will refund the price of the tea and the original shipping charge on your order. If you want to exchange the tea for another kind of tea, we will not charge shipping to send out the exchanged order.
You have 365 days from the date of purchase to return the tea. If you are requesting a refund, we will process your refund once the returned tea arrives at our offices. Then, teadog.com will process your refund within 3 days of the returned tea being received. We will send you an email confirmation after the money has been refunded. The refund will be applied to the original payment method of your order (typically a credit card or PayPal).
If you are exchanging your order for another tea, we will ship out your order withing 3 days of the returned tea being received.
Return the tea to: