Shipping Information

Summary: $6.99 Economy Shipping which takes between 4 and 7 days to arrive.

Basics

We try to ship as many orders as we can the same day. We guarantee all orders are shipped within 1 business day. When the order ships, an email with tracking information will be sent to you so you can monitor the progress of your shipment. All orders are shipped from the teadog.com warehouse. Our offices are located in Dallas, TX and our warehouse in Olean, NY.

$6.99 Economy Shipping
Now, you can take advantage of a lower price shipping option. Economy Shipping is a flat $6.99 per order for USA orders delivered to the 48 contiguous states. With Economy Shipping, your order is shipped using either UPS SurePost or DHL. With these services, your package is delivered to a US Post Office (USPS) facility near you. Final delivery to your home will be done by the USPS. Economy Shipping usually takes between 4 and 7 days to arrive and are delivered on Saturday. Tracking information will be sent to you in a shipping confirmation email.

For quicker delivery, use FedEx Ground. Packages usually arrive between 3 and 5 days.

Orders to Alaska, Hawaii, AA, AE and AP are $9.99 and shipped via USPS Priority Mail. Orders over $75 receive free shipping (USA only). Orders shipped outside of the USA, please read below.

Delivery Time
Orders shipped with Economy Shipping take between 4 and 7 days to arrive. FedEx Ground orders take between 3 and 5 days to arrive. For Alaska, Hawaii, AA, AE and AP, please allow extra time. For international orders, see below. Economy Shipping orders are delivered between Tuesday and Saturday. FedEx Ground delivers only on weekdays. USPS delivers with your local mail.

Order Tracking

When your order ships, a shipping confirmation email will be sent to you, which will include a Tracking Number. Just click on this number and you will be taken to the shipping carrier web site where you can track your order. Also, you can track orders directly from teadog.com. To track your order, you must first create an account. Next, log-in and select the "Review Orders/Track Packages" option under the "My Order" heading.

Outside USA
Gladly, teadog.com ships orders outside the US using DHL or the USPS . Order shipped outside the USA take approximately 10 to 14 business days to arrive. For orders shipped to countries outside of the US, you may have to pay duties, taxes or other fees. These fees are imposed and collected by your local government. teadog.com charges only for shipping costs and does not collect any of these fees. It is your responsibility to pay these fees. If you need more information on these fees, please contact your local government.